FAQ

What types of products does EcomAakash offer?

EcomAakash specializes in a curated selection of innovative and stylish products designed to enhance everyday experiences. Our offerings include items such as the Galaxy Crystal Ball Nightlight, USB Light Projector, and Portable Mosquito Zapper, all aimed at providing convenience and creativity in your daily life.

How long does it take to process and ship my order?

Orders are typically processed within 1-2 business days after payment confirmation. Once processed, delivery within India usually occurs within 0-7 days, depending on the shipping method selected and your location.

What is the return policy for products purchased from EcomAakash?

We have a 7-day return policy. To be eligible for a return, items must be damaged and in the same condition as received, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required.

How can I track my order after it has been shipped?

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can also track your order directly through our website using the provided tracking number.

What should I do if my package is lost or damaged during transit?

In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order promptly.

Can I modify or cancel my order after it has been placed?

Once an order has been placed, modifications or cancellations may not be possible. However, please contact us as soon as possible if you need to make any changes to your order, and we will do our best to assist you.

What payment methods are accepted at EcomAakash?

We accept various payment methods to provide convenience for our customers. Please refer to our checkout page for a complete list of accepted payment options.

How can I contact EcomAakash for further inquiries?

You can reach us via email at aakashborle60@gmail.com for any further inquiries or assistance regarding your orders or our products.